Privacy Policy

PRIVACY POLICY

1 Information about the collection of personal data and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data here means all data by which you can be personally identified.
1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is kohlenstoff 12, Creating Numbers GmbH, Leipziger Str. 8, 47665 Sonsbeck, Germany, E-mail: info(at)kohlenstoff-12.com. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the lock icon in your browser's address bar.

2 Data collection when visiting our website
When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website

Date and time at the moment of access

Amount of data sent in bytes

Source/reference from which you arrived at the page

Browser used

Operating system used

Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to retrospectively review the server log files if there are concrete indications of unlawful use.

3 Hosting
Hosting by Shopify 
We use the shop system of the service provider Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the purpose of hosting and displaying the online shop based on processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of the aforementioned services provided by Shopify, data may also be transmitted within the scope of further processing on behalf to Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., or Shopify (USA) Inc. In the event of data transmission to Shopify Inc. in Canada, an adequate level of data protection is ensured by the adequacy decision of the European Commission. Further information on Shopify's data protection can be found at the following website: https://www.shopify.de/legal/datenschutz 
Further processing on servers other than those mentioned above by Shopify only takes place within the scope communicated below.

4 Cookies
To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow your browser to be recognized again on your next visit (so-called persistent cookies). When cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to varying extents. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can find the duration of each cookie's storage in the overview of your web browser's cookie settings.
Cookies are partly used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed by individual cookies we use, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of given consent, or in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
Please note that you can configure your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers at the following links:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen 
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en 
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac 
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Please note that if cookies are not accepted, the functionality of our website may be limited.

5 Contact
As part of contacting us (e.g., via contact form or email), personal data is collected. Which data is collected when using a contact form can be seen from the respective contact form. This data is used and stored exclusively for the purpose of responding to your inquiry or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry according to Art. 6 para. 1 lit. f GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your inquiry has been finally processed. This is the case if the circumstances indicate that the matter concerned has been conclusively clarified and provided that no statutory retention obligations oppose this.

6 Data processing when opening a customer account and for contract processing
According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. We store and use the data you provide for contract processing. After the contract has been fully executed or your customer account deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data by us has been reserved.

7 Comment function
As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the commentator name you chose will be stored and published on this website. Furthermore, your IP address is logged and stored. This storage of the IP address is done for security reasons and in case the person concerned violates the rights of third parties or posts illegal content through a comment. We need your email address to contact you if a third party objects to your published content as illegal. The legal bases for storing your data are Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as illegal by third parties.
You can subscribe to follow-up comments as a user. You will receive a confirmation email to ensure that you are the owner of the specified email address (double opt-in procedure). The legal basis for data processing in the case of subscribing to comments is Art. 6 para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with effect for the future; please refer to the confirmation email for more information on how to unsubscribe.

8 Use of customer data for direct advertising
8.1 Registration for our email newsletter
If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to receiving the newsletter. We will then send you a confirmation email, asking you to confirm by clicking on a corresponding link that you want to receive the newsletter in the future.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store the IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later time. The data collected by us during the newsletter registration is used exclusively for the purpose of advertising communication via the newsletter. You can unsubscribe from the newsletter at any time via the designated link in the newsletter or by sending a corresponding message to the responsible party named at the beginning. After successful deregistration, your email address will be deleted from our newsletter distribution list immediately, unless you have explicitly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this declaration.
8.2 Sending the email newsletter to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email, similar to those already purchased. According to § 7 para. 3 UWG, we do not need to obtain separate consent from you for this. The data processing is therefore based solely on our legitimate interest in personalized direct advertising pursuant to Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, no emails will be sent by us. You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a notification to the responsible party named at the beginning. Only transmission costs according to the basic tariffs will be charged to you for this. After receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.
8.3 Newsletter distribution via Klaviyo
The sending of our email newsletters is carried out by the technical service provider "Klaviyo", 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we pass on the data you provided when registering for the newsletter. This transfer is made in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure, and user-friendly newsletter system. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there.
Klaviyo uses this information to send newsletters on our behalf. Klaviyo does not use the data of our newsletter recipients to contact them directly or to pass it on to third parties. To protect your data in the USA, we have a data processing agreement with Klaviyo, in which Klaviyo commits to protecting our users' data, processing it on our behalf in accordance with its privacy policies, and especially not passing it on to third parties.
You can view Klaviyo's privacy policy here: https://www.klaviyo.com/privacy
8.4 Advertising by postal mail
On the basis of our legitimate interest in personalized direct advertising, we reserve the right to store your first and last name, your postal address, and - insofar as we have received these additional details from you within the framework of the contractual relationship - your title, academic degree, year of birth, and your professional, industry, or business designation in accordance with Art. 6 para. 1 lit. f GDPR, and to use them for sending interesting offers and information about our products by postal mail.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible.
8.5 Product availability notification via email
If we offer the option in our online shop to inform you by email about the availability of selected items that are temporarily unavailable, you can register for our email notification service for product availability. When you register for our email notification service for product availability, we will send you a one-time email notification about the availability of the item you have selected. The only mandatory information for sending this notification is your email address. Providing additional data is voluntary and may be used to address you personally. For sending this notification, we use the so-called double opt-in procedure. This means that we will only send you the notification after you have explicitly confirmed that you consent to receiving such a message. We will then send you a confirmation email asking you to confirm by clicking on a corresponding link that you want to receive such a notification.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for our email notification service for product availability, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later time. The data collected by us when registering for our email notification service for product availability is used exclusively for the purpose of informing you about the availability of a specific item in our online shop. You can unsubscribe from the email notification service for product availability at any time by sending a corresponding message to the responsible party named above. After deregistration, your email address will be deleted immediately from the distribution list set up for this purpose, unless you have explicitly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this declaration.

9 Data processing for order processing
9.1 To process your order, we work with the following service provider(s) who assist us wholly or partially in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
The personal data we collect is passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, provided this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
9.2 Transfer of personal data to shipping service providers
- German postal service
 If the delivery of the goods is carried out by Deutsche Post (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will provide your email address to Deutsche Post in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only provide the recipient's name and delivery address to Deutsche Post. The disclosure is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Deutsche Post or delivery notification is not possible. The consent can be revoked at any time with effect for the future either to the responsible party named above or to Deutsche Post. 
- DHL 
If the delivery of the goods is carried out by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will forward your email address to DHL in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only forward the recipient's name and the delivery address to DHL. The transfer is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the above-mentioned controller or towards the transport service provider DHL. 
- DHL Freight 
If the delivery of the goods is carried out by the transport service provider DHL (DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany), we will forward your email address to DHL in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only forward the recipient's name and the delivery address to DHL. The transfer is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the above-mentioned controller or towards the transport service provider DHL. 
- DPD
 If the delivery of the goods is carried out by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we will forward your email address and your telephone number to DPD prior to the delivery of the goods in accordance with Art. 6 para. 1 lit. a GDPR for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only forward the recipient's name and the delivery address to DPD. The transfer is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or delivery notification is not possible. The consent can be revoked at any time with effect for the future towards the above-mentioned controller or towards the transport service provider DPD.
 - FedEx
 If the delivery of the goods is carried out by the transport service provider FedEx (FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach), we will provide your email address and phone number to FedEx before the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO, we will only provide FedEx with the recipient's name and delivery address. The transfer is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with FedEx or delivery notification is not possible. The consent can be revoked at any time with effect for the future to the above-mentioned controller or to the transport service provider FedEx. 
- GLS
 If the delivery of the goods is carried out by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein), we will forward your email address to GLS in accordance with Art. 6 para. 1 lit. a GDPR before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only forward the recipient's name and delivery address to GLS. The transfer is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with GLS or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the above-mentioned controller or towards the transport service provider GLS. 
- Austrian Post
 If the delivery of the goods is carried out by the transport service provider Österreichische Post (Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria), we will provide your email address to Österreichische Post before the delivery of the goods in accordance with Art. 6 para. 1 lit. a GDPR for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only provide the recipient's name and the delivery address to Österreichische Post. The disclosure is made only to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Österreichische Post or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider Österreichische Post. 
- Post CH 
If the delivery of the goods is carried out by the transport service provider Post CH (Swiss Post AG, Switzerland, Wankdorfallee 4, 3030 Bern), we will provide your email address to Post CH before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery, we only provide the recipient's name and the delivery address to Post CH. The disclosure is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Post CH or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the responsible party named above or towards the transport service provider Post CH. 
- UPS
 If the delivery of the goods is carried out by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will provide your email address to UPS before the delivery of the goods in accordance with Art. 6 para. 1 lit. a GDPR for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent for this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we will only provide UPS with the recipient's name and the delivery address. The transfer is only made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with UPS or the transmission of status information about the shipment delivery is not possible. The consent can be revoked at any time with effect for the future towards the above-mentioned controller or towards the transport service provider UPS.
9.3 Use of payment service providers (payment services)
- Apple Pay 
If you choose the payment method "Apple Pay" from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment processing is carried out via the "Apple Pay" function of your device operated with iOS, watchOS, or macOS by charging a payment card stored in "Apple Pay." Apple Pay uses security features integrated into the hardware and software of your device to protect your transactions. To authorize a payment, you must enter a code previously set by you and verify it using the "Face ID" or "Touch ID" function of your device. For the purpose of payment processing, the information you provide during the ordering process, along with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before transmitting the data to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the payment success. If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR. Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time, and whether the transaction was successfully completed. Anonymization completely excludes any personal reference. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services. When you use Apple Pay on the iPhone or Apple Watch to complete a purchase made via Safari on the Mac, the Mac and the authorization device communicate over an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you personally. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and disable "Allow Payments on Mac." Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
 - Klarna
 When selecting a Klarna payment service, the payment processing is carried out by Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). To enable the processing of the payment, your personal data (first and last name, street, house number, postal code, city, gender, email address, phone number, and IP address) as well as data related to the order (e.g., invoice amount, items, delivery method) will be forwarded to Klarna for the purpose of identity and creditworthiness verification, provided you have explicitly consented to this within the scope of the ordering process in accordance with Art. 6 para. 1 lit. a GDPR. You can view which credit agencies your data may be forwarded to here:  https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
 The credit report may contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. Klarna uses the obtained information about the statistical probability of a payment default for a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for the proper payment processing under the contract.
 Your personal data will be processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy or for data subjects based in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy 
treated. 
- Paypal 
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is made in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal's legitimate interest in determining your creditworthiness. The result of the credit check regarding the statistical probability of payment default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
 You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing. 
- Shopify Payments 
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered via the payment service provider Shopify Payments, the payment processing is carried out by the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provide during the ordering process along with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency, and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. The transfer of your data is exclusively for the purpose of payment processing with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. Further information on the data protection of Shopify Payments can be found at the following internet address: https://www.shopify.com/legal/privacy. 
Privacy information regarding Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy 
- Amazon PayWe offer the option to process the payment through the payment service provider amazon pay (Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we pass on the following data to Amazon Payments as far as it is necessary for the fulfillment of the contract (Art. 6 para. 1 lit. b GDPR): first name, last name, address, email address, telephone number. The processing of the data specified in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot process a payment via amazon pay. [You have the option to choose another payment method.] Amazon Payments Europe reserves the right to conduct a credit check to ensure your willingness and ability to pay. This corresponds to the legitimate interest of Amazon Payments Europe (according to Art. 6 para. 1 lit. f GDPR) and serves the execution of the contract (according to Art. 6 para. 1 lit. b GDPR). For this purpose, your data will be passed on to credit agencies and online retailers. In addition, your data may be used by amazon pay for interest-based advertising and marketing purposes, provided you have consented to this in your account settings https://www.amazon.de/adprefs. We have no influence on this process and only receive the result of whether the payment was carried out or declined.

Further information on objection and removal options against Amazon Payments Europe can be found at: https://pay.amazon.de/help/201212490.

10 Contact for review reminder
Own review reminder (no dispatch through a customer review system) We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us your explicit consent for this during or after your order in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time by sending a message to the person responsible for data processing.

11 Use of Social Media: Videos
Use of YouTube videos
This website uses the YouTube embedding feature to display and play videos from the provider "YouTube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
The extended privacy mode is used here, which according to the provider's information only initiates the storage of user information when the video(s) are played. When the playback of embedded YouTube videos is started, the provider "YouTube" sets cookies to collect information about user behavior. According to information from "YouTube," these are used, among other things, to collect video statistics, improve user-friendliness, and prevent abusive behavior. If you are logged into Google, your data will be directly assigned to your account when you click on a video. If you do not want the assignment to your profile on YouTube, you must log out before activating the button. Google stores your data (even for users not logged in) as usage profiles and evaluates them. Such evaluation is carried out in particular according to Art. 6 para. 1 lit. f GDPR based on Google's legitimate interests in displaying personalized advertising, market research, and/or the needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. In the context of using YouTube, there may also be a transfer of personal data to the servers of Google LLC in the USA. Regardless of the playback of the embedded videos, a connection to the Google network is established each time this website is accessed, which can trigger further data processing operations without our influence.
More information about data protection on "Youtube" can be found in the Youtube Terms of Use at https://www.youtube.com/static?template=terms as well as in Google's Privacy Policy at https://www.google.de/intl/de/policies/privacy.
As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website.

12 Online-Marketing
12.1 Facebook Pixel for creating Custom Audiences with enhanced data matching (with cookie consent tool) Within our online offer, the so-called "Facebook Pixel" of the social network Facebook is used in the mode of enhanced data matching, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook"). Based on your explicit consent, when a user clicks on an advertisement displayed on Facebook that we have placed, an addition is appended to the URL of our linked page by the Facebook Pixel. This URL parameter is then written into the user's browser as a cookie after redirection, which is set by our linked page itself. Additionally, specific customer data such as the email address, which we collect on our website linked to the Facebook ad during processes like purchases, account registrations, or sign-ups, are captured by this cookie (enhanced data matching). The cookie is then read by the Facebook Pixel and allows forwarding of the data, including the specific customer data, to Facebook. With the help of the Facebook Pixel with enhanced data matching, Facebook can precisely identify visitors to our online offer as a target group for displaying ads (so-called "Facebook Ads"). Accordingly, we use the Facebook Pixel with enhanced data matching to show the Facebook Ads we place only to those Facebook users who have shown interest in our online offer or who exhibit certain characteristics (e.g., interests in specific topics or products determined by the visited websites) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook Pixel with enhanced data matching, we also want to ensure that our Facebook Ads correspond to the potential interests of users and do not appear intrusive. This also allows us to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad (so-called "Conversion"). Compared to the standard version of Facebook Pixel, the enhanced data matching function helps us better measure the effectiveness of our advertising campaigns by capturing more attributed conversions. All transmitted data are stored and processed by Facebook so that a connection to the respective user profile is possible, and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy (https://www.facebook.com/about/privacy/). The data may enable Facebook and its partners to place advertisements on and off Facebook. These processing operations occur exclusively upon granting explicit consent according to Art. 6 para. 1 lit. a GDPR.
 Consent to the use of the Facebook Pixel may only be given by users who are older than 16 years. If you are younger, we ask you to seek permission from your legal guardians. The information generated by Facebook is usually transmitted to a Facebook server and stored there; this may also involve transmission to the servers of Facebook Inc. in the USA. You can revoke your given consent at any time with effect for the future. To exercise your revocation, remove the checkmark set in the "Cookie Consent Tool" embedded on the website next to the setting for the "Facebook Pixel".
12.2 Google AdSense
This website uses Google AdSense, a web advertising service by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, which are text files stored on your computer and allow an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also involve transmission to the servers of Google LLC in the USA.
Google uses the information obtained in this way to evaluate your usage behavior with regard to AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other data from Google. The information collected by Google may be transferred to third parties if required by law and/or to the extent that third parties process this data on behalf of Google.
The described processing of data is carried out in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of targeted advertising communication to the user by advertising third parties, whose ads are displayed based on the evaluated user behavior on this website. This processing also serves our financial interest in exploiting the economic potential of our online presence through paid display of personalized third-party advertising content.
At the following internet address, you can find more information about Google's privacy policies: https://www.google.de/policies/privacy/
You can permanently disable cookies for ad preferences by preventing them through the appropriate setting in your browser software, or you can download and install the browser plug-in available at the following link:  https://www.google.com/settings/ads/plugin?hl=de
Please note that certain features of this website may not be available or may be limited if you have disabled the use of cookies.
As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, please follow the option described above to file an objection.
12.3 Use of Google Ads Conversion Tracking
This website uses the online advertising program "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the Google Ads service to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). We can determine, in relation to the data from the advertising campaigns, how successful the individual advertising measures are. Our aim is to show you advertisements that are of interest to you, to make our website more interesting for you, and to achieve a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with conversion tracking. However, they do not receive any information that would allow users to be personally identified. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie in your internet browser under the keyword "user settings." You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising according to Art. 6 para. 1 lit. f GDPR. In the context of using Google Ads, there may also be a transfer of personal data to the servers of Google LLC in the USA.
At the following internet address, you can find more information about Google's privacy policies: https://www.google.de/policies/privacy/
You can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available at the following link from Google: https://www.google.com/settings/ads/plugin?hl=de
Please note that certain features of this website may not be available or may be limited if you have disabled the use of cookies.
As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website or alternatively follow the option described above to file an objection.
12.4 TikTok Conversion Tracking Pixel
This website uses the "TikTok Pixel," a tracking technology of the social network "TikTok" by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland ("TikTok").

Using cookies (small text files stored on the device used), information about browsing behavior on our website is collected in pseudonymized form, transmitted to TikTok, stored there, and analyzed in order to enable the display of interest-based and personalized product recommendations on TikTok. The information collected and processed in pseudonymized form generally includes the device ID, device type, timestamp, operating system used, and IP address. The information can be associated with the user's person using additional information that TikTok has stored about the user, for example, due to ownership of an account on the social network "TikTok." TikTok can also combine the information collected via the pixel with other information that TikTok has collected from other websites and/or in connection with the use of the social network "TikTok," thereby creating pseudonymized usage profiles. In no case can the collected information be used to personally identify visitors to this website.
The TikTok Pixel continues to enable us to track the effectiveness of advertisements on TikTok. If a user is redirected from an ad on TikTok to pages of this website and the cookies have not yet expired, the pixel records certain predefined user actions and can track them (e.g., completed transactions, leads, search queries on the website, views of product pages). When such an action is performed, your browser sends an HTTP request via the TikTok Pixel from the cookie to the TikTok server, transmitting certain information about the action. Through this transmission, TikTok can generate statistics about user behavior on our website after being redirected from a TikTok ad, which helps us optimize our offerings.
All processing described above, especially the setting of cookies to read information on the device used, is only carried out if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website. We have concluded a data processing agreement with TikTok for the use of the TikTok Pixel, which obliges TikTok to protect the data of our site visitors and not to pass it on to third parties. TikTok generally transmits collected information outside the European Economic Area and relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European data protection level.

13 Web Analytics Services
Use of Google Analytics
 This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies." These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the case of IP anonymization being activated on this website, however, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting the settings of your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

14 Retargeting/ Remarketing/ Referral Advertising
Google Ads Remarketing Our website uses the features of Google Ads Remarketing, with which we advertise this website in Google search results as well as on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited. The processing is based on our legitimate interest in the optimal marketing of our website according to Art. 6 para. 1 lit. f GDPR. 
Any further data processing only takes place if you have consented to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you view on the web. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data to form audiences. As part of the use of Google Ads remarketing, personal data may also be transmitted to the servers of Google LLC in the USA. You can permanently object to the setting of cookies by Google Ads remarketing by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Further information and the privacy policy regarding advertising and Google can be viewed here:  https://www.google.com/policies/technologies/ads/
 As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website or alternatively follow the option described above to file an objection.

15 Tools and Miscellaneous
15.1 Applications for job postings via email
On our website, we currently advertise vacant positions in a separate section, to which interested parties can apply by email to the provided contact address.
Admission to the application process requires that applicants provide us with all personal data necessary for a thorough and informed assessment and selection along with the application by email. The required information includes general personal details (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications necessary for a position. If applicable, health-related information may also be required, which must be given special labor and social law consideration in the interest of social protection in the person of the applicant.
Which components an application must contain in each individual case to be considered and in what form these components must be submitted by email can be found in the respective job advertisement.
After receiving the application sent using the specified email contact address, the applicant data is stored by us and evaluated exclusively for the purpose of processing the application. For any questions arising during the processing, we use either the email address provided by the applicant with their application or a specified phone number, at our discretion.
The legal basis for these processing activities, including contact for inquiries, is generally Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG), according to which the completion of the application process is considered as the initiation of an employment contract.
Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g., health data such as information about severe disability status) are requested from applicants in the context of the application process, the processing is carried out in accordance with Art. 9 para. 2 lit. b. GDPR, so that we can exercise the rights arising from labor law and the law of social security and social protection and fulfill our related obligations.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is carried out for the purposes of health care or occupational medicine, for assessing the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If, in the course of the evaluation described above, the applicant is not selected or an applicant withdraws their application prematurely, their data transmitted by e-mail as well as all electronic correspondence including the original application e-mail will be deleted after an appropriate notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, fulfilling our obligations under the regulations for equal treatment of applicants.
In the event of a successful application, the data provided will be further processed based on Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG) for the purposes of carrying out the employment relationship.
15.2 Online applications via a form
On our website, we offer job applicants the opportunity to apply online via a corresponding form. Inclusion in the application process requires applicants to provide us with all the personal data necessary for a thorough and informed assessment and selection through the form.
The required information includes general personal details (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications necessary for a position. If applicable, health-related information is also required, which must be given special labor and social law consideration in the interest of social protection in the person of the applicant.
In the course of submitting the form, the applicant data is transmitted to us encrypted according to the state of the art, stored by us, and evaluated exclusively for the purpose of processing the application. The legal basis for this processing is generally Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG), according to which the application process is considered as the initiation of an employment contract.
Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g., health data such as information about severe disability status) are requested from applicants in the context of the application process, the processing is carried out in accordance with Art. 9 para. 2 lit. b. GDPR, so that we can exercise the rights arising from labor law and the law of social security and social protection and fulfill our related obligations.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is carried out for the purposes of health care or occupational medicine, for assessing the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If, in the course of the evaluation described above, no applicant is selected or an applicant withdraws their application prematurely, the data submitted via the form will be deleted no later than 6 months after appropriate notification. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, fulfilling our obligations under the regulations for equal treatment of applicants.
In the event of a successful application, the data provided will be further processed based on Art. 6 para. 1 lit. b GDPR (for processing in Germany in conjunction with § 26 para. 1 BDSG) for the purposes of carrying out the employment relationship. 

16 Rights of the Data Subject
16.1 The applicable data protection law grants you comprehensive data subject rights (rights to information and intervention) against the controller regarding the processing of your personal data, about which we inform you below:

Right to information according to Art. 15 GDPR: You have, in particular, the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the involved logic and the significance and the intended effects of such processing concerning you, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR when forwarding your data to third countries;

Right to rectification according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored with us;

Right to erasure according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest, or for the assertion, exercise, or defense of legal claims;

Right to restriction of processing according to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is being verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims, after we no longer need this data for the purpose for which it was collected, or if you have objected for reasons of your particular situation, as long as it is not yet determined whether our legitimate reasons prevail;

Right to information pursuant to Art. 19 GDPR: If you have asserted the right to rectification, deletion, or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller, insofar as this is technically feasible;

Right to withdraw given consents according to Art. 7 para. 3 GDPR: You have the right to withdraw any consent given for the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the affected data immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal;

Right to lodge a complaint under Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have - without prejudice to any other administrative or judicial remedy - the right to lodge a complaint with a supervisory authority, particularly in the member state of your residence, workplace, or the place of the alleged infringement.

16.2 Right of objection
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right at any time to object to this processing for reasons arising from your particular situation with effect for the future. If you exercise your right to object, we will stop processing the affected data. However, further processing remains permissible if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
If your personal data is processed by us to conduct direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the objection as described above.
If you exercise your right to object, we will stop processing the affected data for direct marketing purposes. 

17 Duration of storage of personal data
The duration of the storage of personal data is determined based on the respective legal basis, the purpose of processing, and – if applicable – additionally based on the respective statutory retention period (e.g., commercial and tax law retention periods).
When processing personal data based on an explicit consent according to Art. 6 para. 1 lit. a GDPR, this data is stored as long as the data subject withdraws their consent.
If there are statutory retention periods for data processed on the basis of Art. 6 para. 1 lit. b GDPR within the framework of contractual or contract-like obligations, this data will be routinely deleted after the retention periods have expired, provided it is no longer necessary for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data based on Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object under Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves the assertion, exercise, or defense of legal claims.
When processing personal data for the purpose of direct advertising based on Art. 6 para. 1 lit. f GDPR, this data is stored as long as the data subject exercises their right to object under Art. 21 para. 2 GDPR.
Unless otherwise specified by the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.  

18 SMS service and communication

To provide you with information, updates, and marketing offers, we offer an SMS service. If you agree to this service, we will process your mobile number for sending SMS and text messages, including service-related and promotional messages. Our Terms of Use for the SMS Service apply to the use of this service, which you must also review and accept.

Stand: 31.10.2024